TERMS AND CONDITIONS
Introduction
Welcome to the Koine Arte Gallery website. By accessing and using this site, you agree to comply with these Terms and Conditions. If you do not agree with these terms, please refrain from using the site. The Gallery reserves the right to modify these Terms at any time; we therefore encourage you to review them periodically.
Intellectual Property
All content on this site, including artworks, images, texts, logos, videos, and other materials, is protected by intellectual property rights and belongs to Koine Arte Gallery or to the respective artists and owners. Copying, reproducing, distributing, modifying, or otherwise using this content without written authorization is prohibited. Any unauthorized use may result in legal action.
Use of the Site
Users agree to use the site only for lawful purposes and in accordance with these Terms and Conditions.
The following is prohibited:
- Using the site in a way that damages, overloads, or impairs the services.
- Unauthorized access to systems, data, or confidential information.
- Uploading, posting, or transmitting illegal, offensive, or rights-infringing content.
Koine Arte Gallery reserves the right to restrict or block access to the site in case of any violation of these rules.
Sale of Artworks
4.1. Availability
Artworks displayed on the site are subject to availability. The publication of an artwork does not constitute a binding offer. We reserve the right to remove or modify the details of artworks at any time without notice.
4.2. Prices and Payments
Prices indicated include applicable taxes, unless otherwise specified. Payment can be made using the methods listed on the site. Any transaction fees will be clearly indicated at checkout.
4.3. Shipping
Artworks purchased from our gallery are shipped with the utmost care and attention. Thanks to our extensive experience gained through years of national and international shipping, we ensure that each piece arrives in perfect condition.
- Packaging Care: To preserve the integrity and quality of the artworks, we use high-quality packing materials specific to each type of artwork. Each piece is protected with multiple layers of padding and packed in sturdy, shock-resistant containers to ensure full protection during transit.
- Shipping Methods: We collaborate with reliable couriers specialized in transporting artworks, ensuring fast and safe delivery. For every shipment, we provide a tracking number to monitor the artwork’s journey until delivery.
- Insurance: All artworks are insured during transport, offering additional security for the client.
- Delivery Times: Delivery times vary depending on the destination and the shipping method chosen. Specific details will be provided at the time of purchase.
4.4. Returns and Refunds
Purchases of artworks are final and non-refundable, except in cases of documented defects or damage upon delivery. For assistance, please contact us at [email].
Disclaimer
Koine Arte Gallery provides the site “as is” and does not guarantee that:
- The site will be free of errors or interruptions.
- The content will be accurate, complete, or up to date.
We are not liable for direct, indirect, or incidental damages arising from the use or inability to use the site, including technical errors or compatibility issues.
Privacy and Cookies
For information on how we collect and use your personal data, please refer to our Privacy Policy. We use cookies to enhance the user experience and analyze site traffic. By continuing to browse, you consent to the use of cookies as described in our Cookie Policy.
Changes to the Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page and will take immediate effect. We encourage you to regularly check this page for updates.
Governing Law and Jurisdiction
These Terms and Conditions are governed by Italian law. Any disputes arising from the use of the site or these Terms shall be subject to the exclusive jurisdiction of the Court of Naples.
For more information or clarifications, please contact us at direzione@studiokoine.it .
PRIVACY AND DATA PROTECTION
Your privacy is our priority. Below we explain how we collect, use, protect, and process your personal data in compliance with applicable data protection laws (EU Regulation 2016/679 – GDPR).
Types of Data Collected
- Data Provided by the User: Personal information such as name, surname, email address, telephone number, shipping and billing address, collected through contact forms, registration, or purchases.
- Browsing Data: Technical information such as IP address, device type, browser used, pages visited, and time spent on the site, collected via cookies or similar technologies.
Purpose of Data Processing
Personal data are used to:
- Manage and complete purchase orders, including shipping and payments.
- Provide customer support and respond to inquiries.
- Improve the user experience and optimize the website.
- Comply with legal and regulatory obligations.
- Send promotional communications (only with the user’s explicit consent).
Storage and Protection Methods
We adopt technical and organizational security measures to protect personal data against unauthorized access, loss, destruction, or alteration. Data is stored only as long as necessary for the purposes indicated, unless longer retention is required by law.
Data Sharing
Your personal data will never be sold or transferred to third parties for commercial purposes. However, it may be shared with:
- Essential service providers (e.g., shipping couriers or payment providers).
- Technical partners for website hosting and data analysis.
- Competent authorities if required by law.
User Rights
As a user, you have the following rights:
- Access and Rectification: Request a copy of your data and correct any inaccuracies.
- Erasure: Request the deletion of your data, subject to legal retention obligations.
- Restriction and Objection: Restrict or object to data processing under certain circumstances.
- Portability: Request the transfer of your data to another data controller.
To exercise these rights, please contact us at [email].
Use of Cookies
We use cookies to:
- Ensure the proper functioning of the site.
- Analyze traffic and improve the services offered.
- Offer personalized content and targeted advertising.
You can manage your cookie preferences directly from your browser or via the site’s cookie banner.
Changes to the Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be published on this page and, where necessary, communicated by email or notice on the site.
PAYMENTS
Prices indicated include applicable taxes unless otherwise specified.
Payment Methods
We accept the following payment methods:
- Credit and Debit Cards: Major cards are accepted, including Visa, Mastercard, American Express, and other international cards.
- Bank Transfer: Orders can be paid by direct bank transfer. Payment details will be provided at checkout or sent by email. Please specify the order number as the payment reference to facilitate identification.
Currency and Taxes
All payments are made in euros. Any local taxes or customs duties for international shipments are the responsibility of the customer and are not included in the prices listed on the site.
Transaction Security
We ensure the security of transactions through the use of advanced encryption protocols and reliable payment gateways. Payment data is not stored on our systems and is managed exclusively by certified payment service providers.
Order Confirmation
After completing the payment, you will receive an email confirmation with order details and a receipt. Please keep it for any future reference.